Last updated: August 4th, 2026

At TechHaven, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, we offer a 30-day return policy.

1. Return Period

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

• Be in the same condition in which you received it
• Be unused or only used to the extent reasonably necessary to inspect or test the product
• Include all original accessories, manuals, and included components
• Be returned in its original packaging when reasonably possible
• Include your receipt, order confirmation, or other valid proof of purchase

Items that are returned significantly damaged, altered, abused, or missing essential components may not be eligible for a refund.

2. How to Start a Return

To request a return, contact us at:

TechHavenSupport@shoptechhaven.com

Please include your order number and a description of the reason for your return.

Do not send an item back before your return has been approved. Unauthorized returns may not be accepted.

If your return is approved, we will provide you with instructions regarding where and how to return your item.

Depending on the reason for the return, we may provide a return shipping label.

You can contact us at TechHavenSupport@shoptechhaven.com with any questions regarding returns.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives:

• Damaged
• Defective
• Missing parts or accessories
• Significantly different from what you ordered
• As the wrong product

please contact us as soon as possible at:

TechHavenSupport@shoptechhaven.com

Please provide your order number and, when applicable, photographs or videos showing the issue. This allows us to evaluate the problem and determine the appropriate resolution.

Depending on the circumstances, we may offer a replacement, refund, or other appropriate solution.

4. Non-Returnable Items

The following items are generally not eligible for return:

• Gift cards
• Products specifically identified as non-returnable at the time of purchase
• Products that have been damaged through misuse, abuse, modification, or improper installation
• Products missing essential components or accessories
• Items that cannot be resold due to their condition

Sale or discounted items are eligible for return unless the product listing specifically states that the item is final sale.

If you are unsure whether a particular product is eligible for return, contact us before sending it back.

5. Electronics and Product Condition

Because TechHaven sells electronics, returned products may be inspected and tested to determine their condition.

Before returning an electronic product, please:

• Remove personal accounts and personal information from the device
• Perform a factory reset when applicable
• Remove passwords, locks, or other account protections
• Include all original accessories and components
• Package the product securely to prevent damage during return shipping

TechHaven is not responsible for personal information that remains on a returned device.

Products damaged after delivery as a result of misuse, accidental damage, unauthorized modification, improper installation, or failure to follow the manufacturer's instructions may not qualify for a refund.

6. Exchanges

We do not currently offer direct exchanges.

If you would like a different product or variant, the fastest option is to request a return for the original item and, once the return has been approved, place a new order for the desired product.

7. Refunds

Once we receive your returned item, we will inspect it and notify you whether your refund has been approved or denied.

If your refund is approved, the refund will be issued to your original payment method.

Please allow additional time for your bank, credit-card company, or payment provider to process and post the refund to your account.

The time required for a refund to appear may vary depending on your payment provider.

8. Return Shipping Costs

Unless the item was defective, damaged upon arrival, or incorrectly sent by TechHaven, the customer may be responsible for the cost of returning the item.

If the return is the result of an error on our part or a product arriving defective or damaged, TechHaven may provide a return shipping label or reimburse reasonable return shipping costs, as appropriate.

9. Refund Deductions

If a returned item is received in a condition that does not meet the requirements of this policy, we may reduce or deny the refund where permitted by applicable law.

We will notify you if an issue with the returned product affects the amount of your refund.

10. Contact Us

For questions regarding returns, refunds, or defective products, contact:

TechHaven

Email: TechHavenSupport@shoptechhaven.com

Website: shoptechhaven.com

We will work with you to resolve eligible return and refund requests as fairly and efficiently as possible.

Last updated: August 25, 2026